Privacy policy

Overview

This policy explains what personal information Roburra LLC (30 N Gould St Ste N, Sheridan, WY 82801, United States — "Roburra", "we"), the operator of this store, collects when you visit or buy from it, how we use it, and who we share it with.

What we collect

Device information. When you visit the site we automatically collect information about your browser, IP address, time zone and some of the cookies installed on your device, plus which pages you view, which sites or search terms referred you, and how you interact with the store.

Order information. When you buy something we collect your name, billing and shipping address, payment details (including card or wallet information handled by our payment processor), email address and phone number.

Marketing information. If you sign up for our email list we collect your email address and, where you give it, your first name.

How we use it

We use order information to fulfil orders, process payments, arrange shipping, send order confirmations and tracking, handle returns, and screen for fraud or risk. We use device information to keep the store secure and to understand and improve how the site is used. With your consent we send marketing email about products and content; every message includes an unsubscribe link.

Who we share it with

We share personal information with the service providers who make the store work: Shopify, which hosts this store; our US fulfilment partner, which needs your name and shipping address to pack and post your order; our payment processors; our email platform; and analytics providers. We may also disclose information where the law requires it, or to protect our rights. We do not sell your personal information.

Cookies and tracking

The store uses cookies for essential functions such as the cart and checkout, and for analytics. You can control cookies through your browser settings, though disabling essential cookies will break checkout. Some browsers send a Do Not Track signal; there is no consistent standard for responding to it, so we do not currently alter our behaviour when we receive one.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, and you can withdraw consent for marketing at any time. Depending on where you live you may have additional rights over the sale or sharing of personal information and over automated decision-making. To exercise any of these, contact us using the details below. We keep order records for as long as we need them for accounting, tax and warranty purposes.

Children

This store is not directed at children and we do not knowingly collect personal information from anyone under 16.

Changes

We may update this policy to reflect changes to our practices or for legal reasons. Material changes will be posted here with a new date.

Contact

Questions about this policy, or a request about your data: use our contact page, or write to Roburra LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.